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Workflows Directory

Workflow templates for customer success and account management or procurement and suppliers

Results

57 workflow templates, showing 25 to 48

  • Field service invoice evidence check

    When completed field work is ready for invoicing, the billing manager gets draft billing lines that tie the agreed rates to crew time, equipment use, mobilization and signed service tickets. Unsigned tickets, overlapping equipment days and unsupported extras are listed as exceptions.

    Starts it
    Billing manager
    Brings
    export, notes
    Gets
    6 outputs

  • Implementation blocker brief

    When a customer's setup milestone slips, the implementation lead gets one brief: the missing inputs, the unresolved access and data questions and the dependencies behind the delay, each with its source and an owner, plus points to raise with the customer.

    Starts it
    Implementation lead
    Brings
    export, notes
    Gets
    6 outputs

  • Inbound receiving exception trace

    When what arrived does not match the advance shipment notice, the receiving supervisor or inventory controller gets the notice, the packing list and the scans side by side by item and lot, with missing references and questions to investigate. Nothing is adjusted and nobody is contacted.

    Starts it
    Receiving supervisor
    Brings
    export, notes
    Gets
    5 outputs

  • Lapsed-customer win-back

    Once a month, the owner or account manager sees which regular customers have gone far longer than usual without ordering, ranked by what each bought in their last active year, with open complaints set aside for a call and a short note drafted for the rest, using only approved offers. A person approves every note.

    Starts it
    Owner
    Brings
    export, notes
    Gets
    6 outputs

  • Menu input cost change review

    When supplier prices change, the chef and food-and-beverage manager get one worksheet: each price movement tied to the quantities in the supplied recipes, the cost per portion of every affected dish before and after, and questions for the chef. It sets no menu price.

    Starts it
    Chef
    Brings
    export, notes
    Gets
    5 outputs

  • Missed milestone client reply

    When a client challenges a delay, a deliverable or an earlier commitment, the account director gets a draft reply and an internal action note that keep confirmed facts apart from proposed recovery steps and the decisions still needed. Nothing is sent.

    Starts it
    Account director
    Brings
    export, notes, document, pasted text
    Gets
    2 outputs

  • Order size comparison

    When a supplier offers a bigger discounted order, the inventory planner gets each quantity costed the same way: yearly cost, cash tied up, months of cover and storage fit. The planner chooses the quantity; nothing is ordered.

    Starts it
    Inventory planner
    Brings
    export, notes
    Gets
    6 outputs

  • Overdue-invoice follow-up preparation

    Every overdue invoice gets a follow-up drafted in your firm’s tone for its age and addressed from the right person, and every invoice that should not be chased is held with the reason written down.

    Starts it
    Billing coordinator
    Brings
    export, notes, document, pasted text
    Gets
    3 outputs

  • Pilot build readiness brief

    Before a prototype or pilot build, the build lead gets one brief: part shortages, revision conflicts and open actions set against the team’s own build checklist, with allocated parts kept apart from received ones. People confirm; nothing is released.

    Starts it
    Build lead
    Brings
    export, notes, document
    Gets
    7 outputs

  • Property owner report

    A property manager gets the month's owner report drafted from the statements and logs they supply: occupancy, collections, open maintenance and the decisions the owner is asked to make, each statement traced to its source and each gap shown.

    Starts it
    Property manager
    Brings
    export, notes, document
    Gets
    6 outputs

  • Quarterly business review preparation

    Before each customer's quarterly review, the account manager gets a pack built on the customer's own goals: the quarter's result for each, labelled by where it came from, what is still open, next quarter's goals for discussion and a timed agenda. A person settles every question and sends it.

    Starts it
    Account manager
    Brings
    export, notes, document
    Gets
    7 outputs

  • Referral programme design

    Turn the recommendations your work already earns into a habit: when to ask, who on your own list to ask first and for what, what you give back, the words for each ask and the note an introducer forwards, and how every introduction is recorded. You send each message yourself.

    Starts it
    Owner
    Brings
    export, notes
    Gets
    7 outputs

  • Referring practice meeting brief

    Before meeting a referring office that has raised handoff problems, the practice liaison gets one brief: what was promised to that office and whether each promise was kept, the questions its staff keep asking, counted by topic, and a proposed agenda. Counts only, no patient detail; the liaison decides.

    Starts it
    Practice liaison
    Brings
    export, notes, document
    Gets
    6 outputs

  • Renewal risk review

    Once a month, the account manager sees every contract coming up for renewal on one page: the dates that matter, the warning signs your organization watches for, which accounts are at risk, and the next step for each with an owner and a date. A person decides and makes every contact.

    Starts it
    Account manager
    Brings
    export, notes, document
    Gets
    7 outputs

  • RFQ clarification list

    A buyer sending drawings and specifications out for quotation gets one list of missing details, conflicting revisions and ambiguous tolerances, and a record of each supplier's answers. The buyer approves every message; the engineer settles every technical question.

    Starts it
    Buyer
    Brings
    export, notes, pasted text
    Gets
    6 outputs

  • Sales call preparation brief

    Your salesperson, partner or account manager walks into every meeting with a brief they can read in five minutes: who will be there, what has been said and promised so far, what is still open, and a plan for the call. Every line traces to your own notes or a public page, and anything inferred is labelled.

    Starts it
    Salesperson
    Brings
    notes, pasted text
    Gets
    7 outputs

  • Sales call scorecard

    After a sales call, your sales lead sees how it went against your team's own criteria, each point backed by the words actually said, where the call left the deal, and one focus for the next call. It reviews a call, never a person, and gives no score for anyone's file.

    Starts it
    Sales lead
    Brings
    export, notes
    Gets
    5 outputs

  • Sales proposal preparation

    Your account executive answers an RFP in minutes, not weeks, with a proposal draft where every claim traces to approved company information and every gap is already a question for the right person.

    Starts it
    Account executive
    Brings
    document
    Gets
    4 outputs

  • Service provider evidence matrix

    When a material service provider needs approval or renewal, the vendor owner gets one matrix: the provider's evidence set against the firm's own review criteria, with self-attestations, dated reports and untested claims kept apart from independent evidence, and every unanswered question listed.

    Starts it
    Vendor owner
    Brings
    export, notes
    Gets
    4 outputs

  • Software subscription and vendor spend review

    From a card statement or ledger export, the finance or operations lead gets every subscription on one register: what each costs a year, who owns it, what renews in the next 90 days, what looks unused, duplicated or orphaned, and the decisions to make. Nothing is cancelled or changed.

    Starts it
    Finance lead
    Brings
    export, notes
    Gets
    9 outputs

  • Submittal register review

    The project engineer gets one register of every required submittal: what has arrived, the review status as recorded, the documents still missing and the long-lead items at risk against the date each order must be placed. Nothing is routed, accepted or ordered.

    Starts it
    Project engineer
    Brings
    export, notes
    Gets
    6 outputs

  • Supplier bill review and payment-run preparation

    Before each payment run, the person who approves it gets one sheet: every supplier bill checked against its purchase order and what was received, duplicates and changed bank details stopped, credits shown, and a proposed run with its total. Nothing is paid until a person approves.

    Starts it
    Payables clerk
    Brings
    export, notes
    Gets
    7 outputs

  • Supplier delivery date check

    The purchasing or operations person gets one comparison from the open purchase orders and the supplier replies: promised and revised dates side by side, the orders each change puts at risk, and the follow-ups still unanswered. No supplier is contacted.

    Starts it
    Buyer
    Brings
    export, notes
    Gets
    5 outputs

  • Supplier issue notice

    When a supplier bills for more than was ordered or received, or falls short of an agreed delivery or quality target, the buyer gets a formal notice ready for approval: each problem set against the record, the evidence listed, what the supplier must do and the date to reply by. A person approves and sends it.

    Starts it
    Buyer
    Brings
    export, notes, document
    Gets
    3 outputs