Start with the question on your mind. Each article develops one idea, with examples you can recognize in your own business.
Insights
How to turn the work your team knows into AI workflows they can use. Practical ideas on where to start, what to build and how to judge the result.
All articles
- Everyone has the AI. One person gets the result. Find the knowledge behind a good result and make it available to the next person.
- The best-person check: test the work against your own standard. Define a good result, test the awkward cases and let your expert judge the output.
- The work that matters crosses systems. Connections bring information together. Your operating rules turn it into a useful handoff. Vendor announcements and sources included.
- You don’t have to document everything before you start. Capture the steps and exceptions from SOPs, loose checklists and people showing how they do the job.
- What to settle before you hand a procedure to AI. Six questions about users, outputs, inputs, exceptions, examples and workspace access.
- AI prepares. People decide. Design the draft or review so a person can see the sources, gaps and next action.
- For law firms: your procedures stay the rulebook. Notices, matter reviews, intake and onboarding, built around the firm’s own standard.
- Faster is the floor. Use the first workflow to free capacity, then ask how the work itself could become more useful.
- Delivery is the bottleneck now. Why useful AI still needs someone to build it into the business’s work, and what Anthropic’s services announcement signals.
- Your options: a consultant, training, or doing it yourselves. Six routes, including Fully Powered AI. Compare what you get, how it is tested and who owns the work afterward.
New pieces land here as we write them.