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Solutions/Functions/IT and systems/IT operations

AI workflows for IT operations.

Keeping IT running day to day: assets, licenses, changes, monitoring and IT purchasing.

Who does this work

  • IT manager
  • IT operations analyst
  • IT asset manager

Updated 12 November 2026

Request this workflowBook a fit call
Examples of the workflows identified
  1. Check scheduled jobs for missed or failed runsIllustrative
  2. Check the records returned when a supplier or system is retiredIllustrative
  3. Find hardware with unknown warranty coverIllustrative
  4. Plan a maintenance change for devices or servicesIllustrative
  5. Report AI tool adoptionIllustrative

The workflows identified

Marked illustrative: an example of the work, identified, with no workflow template yet.

Check scheduled jobs for missed or failed runsCompares the runs that should have happened with the logs, separating failed jobs, missed runs and continuing failure streaks.Illustrative · not built yet
Check the records returned when a supplier or system is retiredLists the datasets, documents, formats, counts and logs that must come back when a hosted service ends, with verification steps and open retention questions.Illustrative · not built yet
Find hardware with unknown warranty coverSorts the hardware list into expired, expiring, covered and unknown warranties for refresh planning.Illustrative · not built yet
Plan a maintenance change for devices or servicesPlans a patch window or restart: affected devices and work, sequence, exceptions and the checks to run afterwards.Illustrative · not built yet
Report AI tool adoptionSummarizes which AI tools each team actually uses, by tool and cohort, with follow-up questions.Illustrative · not built yet

Workflow templates

There is no workflow template for IT operations yet: request one below and we build it with you.

Request this workflow

Tell us the IT operations work you need and the team that does it, and we build the workflow with you from your own procedures.

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Reading for it and systems

  • ArticleWhat moves between AI platforms, and what you adaptAn inventory for one AI workflow: what carries over as written, what you adapt on each platform, and the adaptation checklist IT works from.Read
  • ArticleAI skill security: prompt injection, permissions and MCPUnderstand prompt injection, skill package risks and MCP permissions. Learn what to inspect, restrict and test before AI workflows access business systems.Read
  • ArticleWho owns an AI workflow after the pilot?Four standing responsibilities keep an AI workflow improving after the pilot. A responsibility table to copy, with one invented company’s version.Read
  • GuideProgrammatic AI workflows: your procedures, built to runA business guide to programmatic AI workflows: five patterns, examples across nine departments, security, testing and where to start with your existing AI.Read

Where to go next

All of IT and systemsEvery area of the function, with workflow templates and examples.Map your team in the PlannerPut this work in your plan, with the roles that do it.

Other areas of IT and systems

  • Help desk
  • Infrastructure and networks
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