AI workflows for supplier and product quality.

Checking the quality of what comes in and goes out: supplier quality responses, batch traces and shipment documents.

Who does this work

  • Supplier quality manager
  • Supplier quality engineer
  • Quality inspector

3 workflow templates ready to adapt, and 4 workflows identified.

Updated

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Examples of the workflows identified
  1. Check a supplier's response to a quality finding
  2. Check the release evidence before a job ships or is accepted
  3. Trace where a batch went
  4. Define quality responsibilities with a supplierIllustrative

The workflows identified

Marked illustrative: an example of the work, identified, with no workflow template yet.

Check a supplier's response to a quality findingSets a supplier's reply against the quality finding: what is answered, what is not, evidence still needed and actions to verify.Workflow templateCheck the release evidence before a job ships or is acceptedMaps each agreed requirement for a shipment, deliverable or work package to its inspection, test, certificate or verification evidence, listing missing records, open defects and uncovered requirements before it ships or is accepted.Workflow templateTrace where a batch wentMaps one production batch to every recorded shipment, transfer and repack, with each gap in the trace written as a question.Workflow template
Define quality responsibilities with a supplierBuilds a responsibility matrix for specifications, inspections, changes, deviations and record handover between the business and a supplier.Illustrative · not built yet

Workflow templates

Batch distribution traceWhen the quality lead needs to know where one production batch went, they get a map from the batch record to every recorded shipment: quantities, transfers and repacking links, with each gap in the trace written as a question. It decides no hold and contacts nobody.Workflow templateShipment documentation checkWhen a job finishes, the shipping or quality lead gets one index comparing the order, the inspection records, the required certificates and the packing details, with each missing record and each quantity that does not agree set out. Nothing is certified or released.Workflow templateSupplier quality response checkA quality or purchasing person who has raised a defect with a supplier gets the supplier's reply set against the finding: what is answered, what is not, the evidence still to ask for, the actions proposed and what has yet to be verified. The person decides whether the answer is accepted.Workflow template

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Where to go next

All of quality managementEvery area of the function, with workflow templates and examples.Map your team in the PlannerPut this work in your plan, with the roles that do it.

Other areas of quality management