AI workflows for site reliability.
Setting service level targets, spending the error budget wisely and rehearsing failure so services stay up.
Who does this work
- Site reliability engineer
- Platform engineer
- Infrastructure lead
Updated
Examples of the workflows identified
- Define service level targetsIllustrative
- Plan a resilience exerciseIllustrative
- Review the service error budgetIllustrative
- Write a service runbookIllustrative
The workflows identified
Marked illustrative: an example of the work, identified, with no workflow template yet.
Define service level targetsA service-level proposal with measures, windows and response rules.Illustrative · not built yet
Plan a resilience exerciseA bounded failure-test plan with expected behavior, abort conditions and what to observe.Illustrative · not built yet
Review the service error budgetA summary of a service's reliability indicator against its target and window, with budget use, calculations and data gaps.Illustrative · not built yet
Write a service runbookA runbook with prerequisites, steps, expected results and rollback for the next responder.Illustrative · not built yet
Workflow templates
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Where to go next
All of DevOps and cloudThe broader area this belongs to, with its workflows.All of software engineeringEvery area of the function, with workflow templates and examples.Map your team in the PlannerPut this work in your plan, with the roles that do it.
Also within DevOps and cloud
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