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Outside-counsel invoice questions

When a law firm’s invoice arrives, legal operations has one worksheet ready: every line set against the agreed rates, the approved matter budget and the company’s own billing guidelines, each difference written as a neutral question for the firm. Nothing is sent, paid or rejected until people decide.

Starts it

Legal operations manager

Brings

export, document

Gets

10 outputs

Prepares work for a lawyer. Not legal advice.

• Legal and contracts
• Finance and accounting (filtered by)
• Insurance (filtered by)

Program outcome map

Before an evaluation, the program and evaluation leads get one map linking each activity to the outcome it is meant to serve, with proposed measures, data sources, assumptions and the questions the evidence cannot yet answer. It claims no impact.

Starts it

Program lead

Brings

export, notes

Gets

8 outputs

• Analytics and reporting (filtered by)
• Government (filtered by)
• Education