Workflows Directory
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- Industry: Education
- Industry: Insurance
- Industry: Software technology
- Business situation: Growth & scaling
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104 workflow templates, showing 25 to 48
Contract issues table for counsel
Before counsel negotiates a vendor or customer agreement, the contracts team hands over one cited issues table: every clause quoted with its section, the playbook position it meets or departs from, the playbook’s fallback wording copied beside each departure, and the approver your matrix names. Counsel decides.
- Starts it
- Contracts manager
- Brings
- notes, document, pasted text
- Gets
- 7 outputs
Prepares work for a lawyer. Not legal advice.
Creative test evidence review
When a batch of ad creative is ready for review, the creative strategist and media lead get an evidence table by creative, angle, format and hook, with tentative learning and next-test options. No winner or loser is named, and thin evidence is held back.
- Starts it
- Creative strategist
- Brings
- export, notes
- Gets
- 6 outputs
CRM field ownership map
Before a CRM sync or field mapping changes, the systems owner gets a field map from the supplied exports and sample records: each field's source, match keys and conflict rule, with unclear keys, consent fields and duplicates left as questions for each field's owner.
- Starts it
- Systems owner
- Brings
- export, notes
- Gets
- 7 outputs
Culture health check
A founder or people lead sees whether the company's stated values show up in daily work: each value written as behaviours you could watch for, read against the team's own evidence, with where practice matches, where it drifts, and two or three rituals to try. Reported by team and theme, never about a person.
- Starts it
- Founder
- Brings
- export, notes, document
- Gets
- 7 outputs
Current experience baseline
Before a redesign, the design lead gets a baseline built from the captures and page list they supply: each page read with its content and design observations, the patterns that recur, and the pages outside the evidence. The lead confirms the baseline and sets the scope.
- Starts it
- Design lead
- Brings
- export, notes, document
- Gets
- 6 outputs
Customer case study
With a customer who has agreed to help, prepare the interview, then turn their words and the figures they supply into a case study in a short and a long version. Every quotation and number is listed for the customer to approve in writing, and nothing is published or named before they do.
- Starts it
- Marketer
- Brings
- export, notes, document, pasted text
- Gets
- 5 outputs
Customer feedback themes
Each month your support lead sees what customers keep telling you: tickets, disputes, reviews and survey comments grouped into themes with counts and quotations, the three issues most worth fixing with a proposed fix and owner, and a note for customers once a fix ships. A person decides every fix.
- Starts it
- Support lead
- Brings
- export, notes, document
- Gets
- 5 outputs
Customer onboarding plan
For every new customer, your customer success lead gets one plan for the first weeks: the result the customer must reach, the fewest milestones that get them there with an owner on each side, the promises both sides made, and each message as a draft. Nothing is sent until a person approves it.
- Starts it
- Customer success lead
- Brings
- notes, document
- Gets
- 6 outputs
Customer satisfaction detractor follow-up
Every week your support lead gets each low satisfaction or recommendation score with the ticket behind it: the customer's own words, what went wrong as far as the ticket shows, a suggested owner and a draft message, plus the trend and a warning wherever the numbers are too thin to read. A person sends every message.
- Starts it
- Support lead
- Brings
- export, notes, pasted text
- Gets
- 7 outputs
Dashboard brief
Before anyone builds the dashboard, the requester gets one brief that settles the work: the decisions it serves, what is shown, each metric's definition, the filters, notes on every source and who refreshes it. The requester approves what is shown and the definitions.
- Starts it
- Analyst
- Brings
- export, notes
- Gets
- 4 outputs
Deal close plan
Your account executive holds one late-stage deal on two pages: the buyer's case for buying now, counted from the buyer's own figures, and a dated plan of every step to signature with its owner on each side. The seller decides what the buyer sees; nothing reaches the sales system without approval.
- Starts it
- Account executive
- Brings
- export, notes, document
- Gets
- 4 outputs
Decision log
Your chief of staff keeps one register of what the leadership actually approved, across every meeting and message: each decision with who approved it, each action with one owner and a date, what is overdue, and a flag wherever a new decision clashes with an earlier one or revives a rejected idea.
- Starts it
- Chief of staff
- Brings
- export, notes, pasted text
- Gets
- 5 outputs
Delegation brief and follow-up
Every task a manager hands over goes with a clear brief: what to deliver, in what form, by what date and time, why it matters, who will use it, what the person may decide alone and when the manager will check in. Each week, one list shows what is open, what is late and the next note to send.
- Starts it
- Manager
- Brings
- export, notes, document, pasted text
- Gets
- 5 outputs
Design handoff record
Before engineering starts, the design owner gets one record built from the approved design: every state, token, breakpoint and content rule either covered or flagged, with each unstated behaviour written as a question. The engineer confirms the questions are resolved.
- Starts it
- Design owner
- Brings
- export, notes
- Gets
- 6 outputs
Discount request review
Before a price below list goes to a customer, whoever approves it gets one page: the discount and what it costs in margin, every clause of your own written policy met or missed, who approves and in what order, and what the customer gives in return. A person decides; nothing is sent.
- Starts it
- Sales lead
- Brings
- export, notes, document
- Gets
- 7 outputs
Discovery requests and commitments register
Through discovery, the litigation paralegal keeps one register for the handling attorney: each request and its response in the exact words served, the Bates ranges produced against it, every supplement promised in correspondence with its date as written, and the promises now overdue. The attorney decides what it means.
- Starts it
- Litigation paralegal
- Brings
- export, notes, document
- Gets
- 9 outputs
Prepares work for a lawyer. Not legal advice.
Donor thank-you drafts
Donor services staff get one draft thank-you for each new gift, written from the confirmed gift details, the donor's communication preferences and the organization's approved program language. A person checks and sends every message; nothing asks for another gift.
- Starts it
- Donor services staff member
- Brings
- export, notes, document
- Gets
- 3 outputs
Email sequence drafting
People who asked to hear from you get emails worth opening: a welcome, a nurture sequence or a new customer's onboarding, drafted in your voice, each email with one job and one ask, every claim traced to your own facts, and a clear end. You read, load and send them yourself.
- Starts it
- Marketer
- Brings
- notes, document
- Gets
- 4 outputs
Event plan
Whoever owns one event, a talk, a dinner, a webinar or a stand, gets one plan: the goal and target, who should be in the room, every step before, on and after the day with a date and an owner, and how each conversation is followed up. Nothing is booked, paid or sent by the assistant.
- Starts it
- Owner
- Brings
- export, notes, document
- Gets
- 6 outputs
Executive situation brief
Before a conversation that matters, with a key partner, a major customer or a co-founder, the executive gets one brief from the records they approve: the short version in a sentence, what is already decided and promised, what each side has said, the question to settle and the choices open. The executive decides.
- Starts it
- Executive
- Brings
- export, notes, document
- Gets
- 9 outputs
Expansion whitespace review
For one account or a whole book, the account manager sees what each customer holds against what it could also use, the evidence for every gap, the plays ranked, and one next step and owner for each. A person decides what to propose; nothing goes into the sales system without approval.
- Starts it
- Account manager
- Brings
- export, notes
- Gets
- 5 outputs
Feedback follow-through updates
When a change ships or a decision lands on something customers asked for, your account owner gets the list of who asked, the confirmed status of each request, and an individual draft update for each person in the channel they prefer. No update promises a date or feature the team has not confirmed.
- Starts it
- Account manager
- Brings
- export, notes, document
- Gets
- 5 outputs
Goal alignment review
Before next period's goals are set, the chief executive sees every team goal mapped to the company priority it serves: goals with no company parent, goals that pull against each other, priorities nobody owns, and the questions for each owner. It judges goals, never people.
- Starts it
- Chief of staff
- Brings
- export, notes
- Gets
- 5 outputs
Headcount plan
For a founder, people lead or finance lead preparing next year: every role and its cost by team, the new roles and backfills with their months, the fully loaded cost month by month against the budget, and what changes if revenue lands lower or higher. It plans roles and money, never decisions about named people.
- Starts it
- Finance lead
- Brings
- export, notes
- Gets
- 5 outputs