Workflows Directory

Growth & scaling at law firms

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13 workflow templates

  • Client billing summary

    Before an invoice goes out, the billing coordinator has a summary the client can read: fees by timekeeper, task and phase, expenses and write-downs, tied to the pre-bill. Every entry that breaks the client's billing guidelines reaches the responsible attorney as a decision, with the amount at stake.

    Starts it
    Billing coordinator
    Brings
    export, notes, document
    Gets
    5 outputs
  • Client document request tracker

    When a client sends its first batch of records, the engagement manager gets the request list brought up to date: each item and period marked received, incomplete, mentioned only or missing, plus a short follow-up draft. The manager judges what is sufficient and approves anything sent.

    Starts it
    Engagement manager
    Brings
    export, notes, pasted text
    Gets
    5 outputs
  • Client-status update preparation

    Every client gets an accurate status update on schedule, drafted from the notes and the task list, with confirmed dates kept apart from estimates and the client’s open decisions in plain view.

    Starts it
    Project manager
    Brings
    export, notes, document, pasted text
    Gets
    5 outputs
  • Executive week-ahead calendar review

    Before the week starts, the executive assistant hands the executive one brief: every clash, every journey or run of meetings with too little time, every meeting with no stated purpose or no preparation time, and proposed time for the week's priorities. Nothing is accepted, declined, moved or sent.

    Starts it
    Executive assistant
    Brings
    export, notes
    Gets
    7 outputs
  • Inquiry handoff

    Every new inquiry reaches the firm’s conflict review and the responsible attorney as one complete packet on the day it arrives, with each missing item named and someone assigned to supply it.

    Starts it
    Intake coordinator
    Brings
    document, pasted text
    Gets
    7 outputs
  • Matter budget and status summary

    The responsible partner sees one matter whole: scope, phases against their dates, the budget against fees to date and the projected total, a red, amber or green status with the rule behind it, risks and next actions with owners. Built from the time export and the matter plan, never a view on the merits.

    Starts it
    Matter lead
    Brings
    export, notes, document
    Gets
    10 outputs
  • Outgoing work sign-off log

    Every item that needs a responsible attorney's sign-off before it leaves the firm sits in one log, in the order it has to go out: waiting, approved or returned, with the attorney's own note. Anything close to its date with no decision is flagged first. The log tracks status and never touches the legal substance.

    Starts it
    Operations manager
    Brings
    export, notes, pasted text
    Gets
    6 outputs
  • Overdue-invoice follow-up preparation

    Every overdue invoice gets a follow-up drafted in your firm’s tone for its age and addressed from the right person, and every invoice that should not be chased is held with the reason written down.

    Starts it
    Billing coordinator
    Brings
    export, notes, document, pasted text
    Gets
    3 outputs
  • Pilot acceptance-test preparation

    Go into every AI pilot with the test already written: the cases that matter, what good looks like for each and the rule your owner will use to decide.

    Starts it
    Pilot owner
    Brings
    notes, document
    Gets
    4 outputs
  • Prebill exception review

    Before the billing attorney opens a prebill, the billing coordinator has every awkward entry marked: rates that differ from the firm's rate table, possible duplicates, entries outside the client's billing guidelines, unclear narratives and expenses without support, each sent to the person who acts next.

    Starts it
    Billing coordinator
    Brings
    export, notes, document
    Gets
    5 outputs
  • Referral source follow-up

    The day after a partner meets someone who sends the firm work, they have a follow-up draft and a list of every promise made at the table, by both sides. The draft uses only approved materials and nothing said in confidence; the partner checks it, chooses the next step and sends it.

    Starts it
    Partner
    Brings
    export, notes
    Gets
    5 outputs
    • Sales
    • Law firms (filtered by)
    • Growth & scaling (filtered by)
  • SOP exception capture

    Turn what your most experienced person does with the awkward cases into an exception register for one procedure. Once the owner approves it, every colleague handles those cases the way your best person does.

    Starts it
    Operations lead
    Brings
    notes, document
    Gets
    2 outputs
  • Weekly receivables summary

    The finance lead takes one page into each week’s management meeting: what came in, where every receivable stands, which exceptions are open and who owns them, and the decisions management must make. Every figure ties to the aging report.

    Starts it
    Billing coordinator
    Brings
    export, document
    Gets
    4 outputs