Capabilities directory

Design and user experience for new business lines in e-commerce and retail

Results

1 capability

  • Usability test session plan

    Before a prototype or a confusing flow goes in front of users, the research lead and product owner hold one plan: who to recruit, the tasks in plain words, the neutral prompts, a blank note sheet and how success is counted. Recording and data handling are listed as decisions.

    • Design and user experience (filtered by)
    • E-commerce and retail (filtered by)
    • New business lines (filtered by)