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Workflows Directory

Find your team’s next superpower.

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140 workflow templates, showing 73 to 96

  • Help article from a resolved issue

    Turn every answer your team works out once into an article the next customer finds on their own. Hand over a resolved ticket and your list of articles; get back a draft in your customers' words, with their details removed and every step traced to the ticket. Your knowledge-base owner decides what goes live.

    Starts it
    Support agent
    Brings
    export, notes, document, pasted text
    Gets
    6 outputs

  • Help centre gap review

    Once a period, your support lead sees what the help centre is missing, read from that period's tickets and search log: questions agents answered by hand, articles that fell short, articles search could not find, and one gap list ranked by the tickets an article could have saved. The lead decides what is written.

    Starts it
    Support lead
    Brings
    export, notes
    Gets
    6 outputs

  • Inbound demand or claim intake record

    When a demand, claim or subpoena arrives, the company's lawyer gets one intake record the same day: who sent it, what it asks, every date it states, the facts and citations it relies on, related matters, where the records are, and a question on keeping them. It rates nothing and recommends nothing.

    Starts it
    Legal operations coordinator
    Brings
    export, notes, document
    Gets
    2 outputs

    Prepares work for a lawyer. Not legal advice.

  • Inbound receiving exception trace

    When what arrived does not match the advance shipment notice, the receiving supervisor or inventory controller gets the notice, the packing list and the scans side by side by item and lot, with missing references and questions to investigate. Nothing is adjusted and nobody is contacted.

    Starts it
    Receiving supervisor
    Brings
    export, notes
    Gets
    5 outputs

  • Inherited campaign audit

    When an agency takes over an account or prepares a campaign health review, the media or analytics lead gets an inventory of what is running against the client's plan: mismatched offers, disagreeing destination pages, missing measurement evidence, and an owner for each follow-up.

    Starts it
    Media lead
    Brings
    export, notes
    Gets
    6 outputs

  • Inventory reorder plan

    The store owner or buyer gets one plan from the latest sales and stock exports: each item's sales rate, the day it could run out, its reorder point and safety stock, what to order, what is not moving, and a draft purchase order per supplier. Nothing is ordered until a person approves.

    Starts it
    Buyer
    Brings
    export, notes
    Gets
    4 outputs

  • Investor update

    Each month or quarter, the founder gets a drafted update for investors: the headline, key figures against plan and last period, cash and runway, wins, problems told plainly with what is being done, and specific asks. Every figure comes from the company's own reports. The founder approves and sends it.

    Starts it
    Founder
    Brings
    export, notes, pasted text
    Gets
    3 outputs

  • Journey accessibility findings

    When a user journey is ready for accessibility review, the reviewer gets a finding list: each finding with its task impact and evidence, the manual checks still required and the limits of the review. The reviewer verifies every finding and agrees fixes with the design owner.

    Starts it
    Accessibility reviewer
    Brings
    export, notes
    Gets
    5 outputs

  • Kit component availability check

    The stock or online-store lead gets every kit beside the quantity actually sellable, the component that limits it, the stock records that disagree and the listings that promise more than can be built. Nothing is changed until a person decides.

    Starts it
    Stock lead
    Brings
    export, notes
    Gets
    6 outputs

  • Lapsed-customer win-back

    Once a month, the owner or account manager sees which regular customers have gone far longer than usual without ordering, ranked by what each bought in their last active year, with open complaints set aside for a call and a short note drafted for the rest, using only approved offers. A person approves every note.

    Starts it
    Owner
    Brings
    export, notes
    Gets
    6 outputs

  • Launch checklist

    Whoever owns a launch date gets one dated checklist for the weeks before, the day itself and the weeks after, with an owner on every line. Each announcement is written out so the approver sees exactly what goes out, to whom and from where before saying go. Nothing is announced by the assistant.

    Starts it
    Owner
    Brings
    export, notes
    Gets
    6 outputs

  • Metric definition reconciliation

    When two reports give different numbers for one metric, the owner gets a page: the definitions side by side, the gap bridged step by step from supplied records, each cause marked shown or not, and a proposed common measure. The owner chooses.

    Starts it
    Analyst
    Brings
    export, notes, document
    Gets
    7 outputs

  • Missed dock window recovery brief

    The dispatch supervisor gets one brief when a truck misses its dock appointment and the reports disagree: each stated arrival time, the receiving cutoff, the appointment record and the questions that need a decision. It contacts no one and books nothing.

    Starts it
    Dispatch supervisor
    Brings
    export, notes
    Gets
    8 outputs

  • Notification channel plan

    When a business event needs to notify people, the integration owner gets one channel plan from the event definitions: trigger, urgency, who is told by which channel, what needs confirmation, fallbacks and reply handling. Consent and message rules stay as questions. Nothing is sent.

    Starts it
    Integration owner
    Brings
    export, notes
    Gets
    1 output

  • Operations KPI scorecard

    Once a month the operations manager gets one red-amber-green page for the ten or fewer measures that run the operation: each value worked out from your own exports, its trend, what moved and why in the owner's words, and the action agreed for every red. You set the measures and decide the actions.

    Starts it
    Operations manager
    Brings
    export, notes
    Gets
    6 outputs

  • Order size comparison

    When a supplier offers a bigger discounted order, the inventory planner gets each quantity costed the same way: yearly cost, cash tied up, months of cover and storage fit. The planner chooses the quantity; nothing is ordered.

    Starts it
    Inventory planner
    Brings
    export, notes
    Gets
    6 outputs

  • Outside-counsel invoice questions

    When a law firm’s invoice arrives, legal operations has one worksheet ready: every line set against the agreed rates, the approved matter budget and the company’s own billing guidelines, each difference written as a neutral question for the firm. Nothing is sent, paid or rejected until people decide.

    Starts it
    Legal operations manager
    Brings
    export, document
    Gets
    10 outputs

    Prepares work for a lawyer. Not legal advice.

  • Packaging artwork handoff check

    Before packaging artwork goes to print, the packaging owner gets a checklist that matches each file to the approved product facts, pack sizes, variants and printer specifications, with version conflicts, missing files and missing approvals listed. It writes and judges no label claim.

    Starts it
    Packaging owner
    Brings
    export
    Gets
    5 outputs

  • Payout reconciliation for an online store

    Each month the bookkeeper gets every payout from the store's processors and marketplaces taken apart and tied to the bank: the orders, refunds, chargebacks and fees inside it, each fee checked against the agreed rate, every difference listed with its evidence. A person posts the entries and raises any dispute.

    Starts it
    Bookkeeper
    Brings
    export, notes, pasted text
    Gets
    10 outputs

  • Payroll preparation and timesheet review

    Before each payroll run, the owner gets one sheet built from the timesheet and roster exports: hours by person and type, every missing punch and odd entry raised as a question, and an estimated total. Nothing is keyed in, submitted or paid until a person approves.

    Starts it
    Payroll clerk
    Brings
    export, notes
    Gets
    7 outputs

  • Pilot build readiness brief

    Before a prototype or pilot build, the build lead gets one brief: part shortages, revision conflicts and open actions set against the team’s own build checklist, with allocated parts kept apart from received ones. People confirm; nothing is released.

    Starts it
    Build lead
    Brings
    export, notes, document
    Gets
    7 outputs

  • Press pitch preparation

    An owner or marketer with one story to offer gets the outlets and writers it genuinely fits, each backed by a piece they recently published, and a short pitch draft for each. Every claim in a draft comes from facts you supply. Drafts only: a person decides and sends.

    Starts it
    Owner
    Brings
    notes, pasted text
    Gets
    5 outputs

  • Price change review

    Before prices change, the owner or finance lead gets one review: the margin on each product or service from the sales and cost exports, how costs have moved, what each proposed price does to sales and gross profit across a stated range of customer responses, and dated competitor prices. It recommends no price.

    Starts it
    Owner
    Brings
    export, notes
    Gets
    7 outputs

  • Product configuration margin sheet

    When sales prepares a quote for a product configuration, the commercial owner and finance lead get one worksheet: the quoted price, the costed bill of materials, assembly and freight, and the allocations, with every unquoted part, one-off charge and uncertain volume listed as an open assumption.

    Starts it
    Sales operations coordinator
    Brings
    export, notes
    Gets
    5 outputs