Email and inbox
Outlook
Outlook, made by Microsoft, is listed here as an email service.
Outlook is Microsoft's email, calendar and contacts program, used by individuals and organizations with Microsoft 365 or Exchange mailboxes. Email arrives as messages kept in mail folders such as Inbox, Drafts and Sent Items, and can be categorized, flagged and sorted with inbox rules. Shared mailboxes let several people work from one address.
What these workflow templates do
Every workflow template below works from an export from an email service and changes nothing in it.
Workflows for email services
No workflow template names Outlook yet. The templates below are not written for Outlook by name; each is written for an email service.
Inbox triage Workflow template
Works from an export from an email service.
Can see: messages with date, sender, recipients, subject and text. Can change: nothing.
Outgoing work sign-off log Workflow template
Works from an export from an email service.
Can see: approval and return messages, exported from a shared mailbox (or pasted). Can change: nothing.
Overdue-invoice follow-up preparation Workflow template
Works from an export from an email service.
Can see: past correspondence on each overdue invoice (also named: billing system). Can change: nothing.
Policy answers from the handbook Workflow template
Works from an export from an email service.
Can see: staff questions typed or exported from the inbox. Can change: nothing.
Service inbox routing plan Workflow template
Works from an export from an email service.
Can see: current addresses, aliases, forwards and mailboxes and where each delivers. Can change: nothing.
Teams that run these workflow templates:
How it connects
Each connector below is one we know of, with who publishes it, where and when we found it, and its trust level.
Published by its maker
Connector from the maker of Outlook
A connector an AI assistant can use.
Published by Microsoft, as the maker's own page states.
Found in the maker's own documentation on 11 November 2026. Last checked on 12 November 2026.
ListedFound in a named public source on a stated date. We have not reviewed or used it.
Programming interface from the maker of Outlook
A programming interface for software developers.
Published by Microsoft, as the maker's own page states.
Found in the maker's own documentation on 12 November 2026. Last checked on 12 November 2026.
ListedFound in a named public source on a stated date. We have not reviewed or used it.
What setup takes, and who approves it
Connecting a workflow to Outlook is agreed when the work is scoped: a person who looks after Outlook at your company approves how the workflow signs in and what it may see and change.
No time is promised here. Where no connector exists, the workflow works from an export.
What was checked, and when
- The maker's own pages: read on 12 November 2026.
- The workflow templates above: each link was read from the template's own text and reviewed, most recently on 12 November 2026.
Next step
Want a workflow above built for your team? Open it and choose how to start, or book a fit call.
Technical details
- Mail MCP tools (preview) · MCP serverFound in the maker's own documentationMicrosoft's Copilot Studio documentation describes MCP tools for Outlook mail, labelled as early access on the page, such as searching messages, which agents can call.The maker’s page
- Outlook mail REST API (Microsoft Graph) · Public APIFound in the maker's own documentationMicrosoft's Learn documentation describes the Outlook mail REST API within Microsoft Graph, which gives an app authorized access to a user's Outlook mail data.The maker’s page