AI workflows for risk, incidents and continuity.

Preparing for what could go wrong in operations: risk assessments, incident investigations and continuity plans.

Who does this work

  • Risk manager
  • Business continuity manager
  • Operations risk analyst

3 workflow templates ready to adapt, and 4 workflows identified.

Updated

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Examples of the workflows identified
  1. Draft a business continuity plan
  2. Investigate an incident and follow up its corrective actions
  3. Run a premortem before a decision
  4. Review an incident or operational failureIllustrative

The workflows identified

Marked illustrative: an example of the work, identified, with no workflow template yet.

Draft a business continuity planMaps the activities that cannot stop for long, their tolerable downtime, dependencies, fallbacks, recovery order and named deputies.Workflow templateInvestigate an incident and follow up its corrective actionsPuts the evidence for an injury, near miss or damage in time order with an evidence index, conflicting accounts, causes and an action register for the investigation team.Workflow templateRun a premortem before a decisionRuns a short workshop that imagines a costly decision has failed, ranks the reasons and turns each top risk into a check, warning sign and owner.Workflow template
Review an incident or operational failureAfter a service outage, security incident or process failure, sets out a sourced timeline across the affected systems, separates confirmed facts from competing explanations, and lists the remaining backlog and corrective actions.Illustrative · not built yet

Workflow templates

Business continuity planFor an owner or operations manager: the activities the business cannot stop for long, how long each can be down and how much data it can lose, what each depends on, the fallback for each, and named owners, deputies, contacts and a test date, ready for a competent reviewer and the owner's approval.Workflow templateIncident investigation and corrective actionsAfter an injury, near miss or property damage, the site, operations or safety manager gets the investigation written up from the evidence: a timeline, the immediate and underlying causes, actions with owners and dates, and a register that follows each action until a check shows it worked.Workflow templatePremortem before a decisionBefore your team commits to a plan that is hard to undo, such as a move, a launch or a new system, a short workshop pictures it a few months on, already failed. The record ranks the reasons, turns each top risk into a check, a warning sign and an owner, and leaves the go decision with the owner.Workflow template

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Where to go next

All of operations and process improvementEvery area of the function, with workflow templates and examples.Map your team in the PlannerPut this work in your plan, with the roles that do it.

Other areas of operations and process improvement

Operations and process improvement workflow templates by industry