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Solutions/Functions/Marketing and content/Marketing operations

AI workflows for marketing operations.

Running the marketing machine: tools, campaign setup, lists and the processes behind them.

Who does this work

  • Marketing operations manager
  • Marketing automation specialist
  • Campaign operations specialist

2 workflow templates ready to adapt, and 4 workflows identified.

Updated 12 November 2026

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Examples of the workflows identified
  1. Plan the next period of marketing
  2. Register the evidence behind marketing claims
  3. Define lead scoring and handoff rulesIllustrative
  4. Triage incoming marketing requestsIllustrative

The workflows identified

Marked illustrative: an example of the work, identified, with no workflow template yet.

Plan the next period of marketingA marketing plan for the period: the stage, chosen moves, owners, money and hours, and what is left undone.Workflow templateRegister the evidence behind marketing claimsA register pairing each claim with its evidence, source date, qualified wording and missing approvals, blocking unsupported claims.Workflow template
Define lead scoring and handoff rulesDrafts the rules for when a lead is ready for sales, the scores behind them and who it routes to, tested against past leads that did and did not become deals.Illustrative · not built yet
Triage incoming marketing requestsSorts requests from other teams into a queue with what is asked, deadline, size and missing information, and proposes an order for the marketing lead to confirm.Illustrative · not built yet

Workflow templates

Campaign claim evidence registerAn account lead gets a register that pairs each draft campaign claim with the evidence the client supplied, its source date, proposed qualified wording and the approvals still missing. Unsupported or stale claims are blocked; only approved wording is released.Workflow templateNinety-day marketing planAn owner or first marketing hire gets the next ninety days of marketing on one plan: the stage the business is really in, the moves that fit it, who owns each one, the money and hours they use, and what is deliberately left undone. Every count comes from your own records, and no budget is invented.Workflow template

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Tell us the marketing operations work you need and the team that does it, and we build the workflow with you from your own procedures.

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Reading for marketing and content

  • ArticlePlugins vs SKILL.md files: what should your team use?Choose a standalone skill or a plugin for your team's workflows. Understand supporting files, installation, distribution and maintenance through Claude examples.Read
  • ArticleAn AI org chart should show the work between teamsPlan AI by role and by the work between teams: one client-onboarding record, three team views, every handoff and human decision marked.Read
  • GuideProgrammatic AI workflows: your procedures, built to runA business guide to programmatic AI workflows: five patterns, examples across nine departments, security, testing and where to start with your existing AI.Read

Where to go next

All of marketing and contentEvery area of the function, with workflow templates and examples.Map your team in the PlannerPut this work in your plan, with the roles that do it.

Other areas of marketing and content

  • Brand
  • Communications and PR
  • Content marketing
  • Editorial and publishing
  • Email and text marketing
  • Events
  • Influencer and affiliate marketing
  • Online stores and product listings
  • Product marketing
  • Search and SEO
  • Social media

Marketing and content workflow templates by industry

  • E-commerce and retail
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